What do they do?
Consumer Affairs has the authority to supervise, monitor and regulate businesses providing consumer goods and consumer services within Bermuda in accordance with the Consumer Protection Act 1999, industry specific legislation and any Ministerial Regulations or Directions.
Pursuant to formal delegation by the Minister of Home Affairs, Consumer Affairs has been afforded the authority to supervise, monitor and regulate landlord and tenant residential matters in accordance with the Rent Increases (Domestic Premises) Control Act 1978, sectoral legislation and any Ministerial Regulations or Directions. Properties falling under the Rent Increases (Domestic Premises) Control Act 1978 are considered to be “rent controlled properties”.
Following the enactment of the Debt Collection Act 2018 in October 2020, sectoral legislation and Ministerial Regulations, Consumer Affairs has been appointed with the authority to supervise, monitor and regulate the commercial activities of registered debt collection agencies operating within Bermuda.