Press Release March 29, 2021

Department Closures within the Ministry of Home Affairs

From: Home Affairs
Family and CommunityLife in BermudaResidents
Department Closures within the Ministry of Home Affairs

The Public is advised that due to the current COVID guidelines, there are changes to day-to-day Government operations. Please note below some of the changes within the Ministry of Home Affairs.

Dept. Of Land Title and Registration:

·     The LTRO will remain open for business albeit with a smaller skeleton staff within the office.

·      Documents may be delivered to the LTRO but by appointment only until further notice

·     The main number to call is 294-9266

·     All search rooms remain fully open, but searches will be by appointment only until further notice, send email to landtitleregistryoffice@gov.bm

·     All voluntary registration applications directly from members of the public have been suspended until further notice.

·     All face to face meetings (both with members of the public and all stakeholders including attorneys) have been suspended until further notic

For Consumer Affairs:

·     All rental inspections are suspended

·     No walk-in or in house meetings 

·     All forms and information can be accessed via the Government Portal under Consumer Affairs. 

·     If you do not have access to the internet you can pick up a form for rent increases, debt collection licensing application and leases  

guidelines from the foyer outside of our office.

·     You can email us for general enquiries or submit your paperwork at consumers@gov.bm or you can put it in the dropbox outside our office.

·     Consumer Affairs will have a staff presence for phone enquiries. For Consumer Affairs call 297-7627, for Rent Control call 297-7700

For Dept. of Planning:

·     Department is closed to walk-in queries, however, we are still offering all services.

·     Most officers are working from home, however, a skeleton crew is in the office and the main number being used is: 297-7756

·     Building and Electrical inspection requests should continue to log on using the code-a-phone: 297-7828

·     Officers can be contacted via email and via virtual meetings.

·     For general enquiries via email, persons should email planningfrontdesk@gov.bm

·     For more information log on to the Website: www.planning.gov.bm

·     The Department’s system: https://planningenergov.gov.bm/EnerGov_Prod/selfservice/BermudaProd#/home

·     For inquiries on how to use our online system, please contact our Information Systems Officer, Ms. Mandy Shailer csshelp@gov.bm

 

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